Privacy policy
Effective date: October 16, 2026
This policy explains what information Chicago Home Cleaning collects, how we use it, who helps us handle it, and how you can see, correct or delete it. It covers this website, the lead forms we run on Facebook and Instagram, and the texts and calls we exchange with you.
Who we are
Chicago Home Cleaning is a house cleaning service in Arlington Heights, Illinois. To reach us about anything in this policy, text or call (224) 387-2786.
What we collect
We collect what you give us when you fill out one of our Facebook or Instagram lead forms, text or call us, or message our Facebook Page:
- Your name
- Your phone number
- Your email address, if you give it
- Your home size and how often you want cleaning
- Your zip code
- Details and photos of your home that you send us
- Scheduling details and notes about your service
When you use a lead form on Facebook or Instagram, Meta sends us the answers you entered. Meta's own privacy policy covers what you do on its apps.
How we use it
- To send you a quote
- To schedule and provide your cleanings
- To follow up on your request or your service
- To keep business records
Texting
We text the number you give us about your quote and your service. Message frequency varies. Msg & data rates may apply.
Reply STOP to opt out. Reply HELP for help.
Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, other than the service providers listed below that deliver our texts and get your request to our team.
Carriers are not liable for delayed or undelivered messages.
Who helps us handle it
A few service providers process your information for us, only to help us run our service:
- Meta, which runs the Facebook and Instagram lead forms
- Our texting and phone provider
- The automation and team messaging tools we use to get your request to our team
- A payment processor, if you book with us
We share your information with them only so they can provide their services to us.
We do not sell your information
We do not sell your personal information, and we do not share it with other companies for their marketing.
This website
This website does not use cookies, advertising pixels or tracking tools, and it has no forms. Our web host handles basic technical data, such as your IP address, to deliver the page and protect it from abuse.
How long we keep it
We keep your information only as long as we need it for quotes, your cleanings and our business records, and we delete it when you ask.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Text or call (224) 387-2786 and tell us what you want. We may keep records that the law requires us to keep, such as payment records.
To stop texts at any time, reply STOP.
Children
Our services are for adults. This website and our lead forms are not directed to children under 16, and we do not knowingly collect information from anyone under 16. If you think a child sent us information, text or call us and we will delete it.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date at the top.